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Late payment procedure

APNIC will send reminders if payment is not received after the membership expiry date.

First Reminder

If payment is not received by APNIC within 30 days of the membership expiration date:

  • A first reminder email for immediate action will be sent to all contacts on record.
  • Members will be contacted by telephone reminding them of the overdue account.
  • If APNIC cannot contact the nominated Billing Contact by telephone or email, APNIC will use other means to find the Member’s updated contact email address or phone number.

At this time, the Member’s status is suspended and no further resource requests will be allocated to the account. Access to MyAPNIC is also suspended.

APNIC membership is liable to be terminated. All rights associated with the membership, including the right to use Internet resources allocated by APNIC, are liable to be revoked and recovered by APNIC.

Second Reminder

If payment is not received by APNIC within 45 days of the membership expiration date:

  • A second reminder email, followed up with phone call, warns the Member that if payment is not received within 15 days, the Member account will be closed.
  • If for some reason payment cannot be made or payment is made but has not reached APNIC, the Member needs to contact APNIC immediately.

If APNIC does not receive any response to these overdue reminders and the Member fails to remit the payment, APNIC will close the Member account.

This pending closure notice will be sent via email to the Member based on the contact details listed in the APNIC account.

Closure

If payment is not received by APNIC within 60 days of the membership expiration date:

  • A closure notice will be sent via email to all contacts on record informing them that the membership account has been terminated.

All rights associated with the membership, including the right to use the Internet resources allocated by APNIC, will be revoked and recovered.

All services available to Members will not be accessible for the closed membership account.

A closed Member account will have three months to request all previously allocated and assigned resources to be redelegated.

Reactivation

Former Members can contact APNIC and request the reactivation of their membership accounts in order to continue using the Internet resources previously delegated to them.

Account reactivation is only possible if the Member account has been closed for less than three months, after which time all previously allocated and assigned resources are subject to redelegation.

To reactivate the closed account, the Corporate Contact must email admin@apnic.net and provide the account name for reactivation and any up-to-date contact details.

A closed Member account can only be reactivated and the previously delegated resources reinstated if an account reactivation fee plus the outstanding membership fees are paid in full.